How do I return my purchase?
If you change your mind within 30 days of purchase, we’re happy to refund or exchange the device, as long as you return it to us with the receipt, all original undamaged packaging and accessories. Top-up vouchers may also be returned within 30 days of purchase, as long as they are returned with the receipt, all original undamaged packaging and any top-up or credit unused.
(But if there is not quality problem, you may need to pay the shipping fee.)
If your device develops a fault and you return it to us within 30 days of receiving your device, we’re happy to refund or exchange it for you. If your device develops a fault after 30 days, please email us immediately, email address:email@example.com
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